Applications for the Clover Leadership Programme 2024 are being accepted from appropriately qualified candidates. Learn about the steps you’ll need to take to complete the application below, including how to apply, requirements, eligibility, and the application closing date.
We encourage all South African youths to apply for this chance, which has been published here on Viewscholar.com, for any programme in South Africa.
Clover Learnership Application Details 2024
At the end of the learnership, individuals will have achieved the NQF qualification and gained experience in a world-class call Centre.
Responsibilities:
- Handle all inbound and outbound interactions
- Resolve queries and complaints via the relevant stakeholders
- Capture orders accurately and on time according to the daily call list
- Inform customers of account on hold
- Confirm customer orders as per standard operations procedures
- Inform relevant stakeholders of issues pertaining to their orders
- Offer new or additional products (describe features and special offers)
- Assist team members to obtain team results
- Share the responsibility to get the job done
- Support team values
- Participate in team meetings
- Take responsibility for the visual management of information.
Requirements:
- Grade 12 or equivalent NQF4
- Grade 12 / Matric completed in the past 7 years (2017–2023)
- Average of 60% for English and Maths or Maths Literacy
- Computer literacy
- Currently unemployed.
Skills and competencies:
- Proactive and action-orientated
- Acts with honesty and consistency
- Maintains high standards
- Interpersonal effectiveness
- Commitment and motivation
- Collaborate with others to achieve a common objective
- Customer orientated
- Communicates effectively
- Ability to apply numerical principles
How to Apply
Click Here to Apply
An Overview of Learnership Programmes in South Africa 2024
What is a Learnership
- Definition: A learnership is a work-based learning program directly related to an occupation, leading to a qualification that is registered on the National Qualifications Framework (NQF). These programs combine structured theoretical learning with practical on-the-job experience.
- Duration: Learnerships typically have a fixed duration, ranging from a few months to a couple of years, depending on the specific qualification and industry.
- Participants: These programs are designed for both employed and unemployed individuals. Companies often partner with educational institutions and Sector Education and Training Authorities (SETAs) to implement learnerships.
- Benefits for Employers:
- Employers benefit from having a skilled and competent workforce.
- Financial incentives and tax rebates are often provided to companies that participate in learnership programs.
- Benefits for Learners:
- Participants gain practical work experience.
- Acquire a nationally recognized qualification.
- Enhance employability and career prospects.
- SETAs (Sector Education and Training Authorities):
- SETAs play a crucial role in overseeing learnership programs in specific sectors. They facilitate the development and implementation of qualifications and ensure that learnerships meet industry needs.
- Funding:
- Funding for learnerships may come from various sources, including the Skills Development Levy (SDL), government grants, and private sector contributions.
- Qualifications:
- Learnerships cover a broad range of fields, including business, information technology, healthcare, manufacturing, and more.
- Assessment and Certification:
- Learners are assessed through a combination of theoretical examinations and practical assessments.
- Successful completion results in a nationally recognized qualification.
- Government Initiatives:
- The South African government actively promotes learnerships as part of its broader strategy to address unemployment and skills development.
Please check with official government sources, SETAs, and relevant educational institutions for the most up-to-date information on learnership programs in South Africa in 2024.
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