Applications from suitably qualified individuals are being welcomed for the Intelligent Debt Management (IDM) Leadership Programme 2024. Discover the procedures you must follow to finish the application below, along with information on eligibility, prerequisites, and the application deadline.
We encourage all South African youths to apply for this chance, which has been published here on Viewscholar.com, for any programme in South Africa.
Intelligent Debt Management (IDM) Learnership Application Details 2024
As a financial assessor, you’ll contact consumers who need financial assistance and have expressed interest in our services. First, you will gather their information, and then you’ll provide them with an initial/light assessment of their financial position and educate them about the ways in which we can help them with our solutions.
You will need to be a quick-thinking and decisive individual who can manage client expectations and answer their questions in a timely and informative manner. As a financial assessor, you’ll be the first point of contact in a client’s debt management journey, which makes you an important ambassador for the brand, and a significant part of our solution funnel. So, you’ll have to come with energy, friendliness, and professionalism.
In addition, you’ll be using our systems to connect with clients and transfer them to the next stage in our process (financial consultants), so being tech-savvy will be beneficial.
Financial assessors are a key part of our consumers’ journey. We’ll provide you with extensive induction and role specific training to ensure that you’re fully prepared for the challenge.
Responsibilities:
- Contact clients who have made enquiries with the company to gather information about their financial situation.
- Assessing client financial information to determine their financial position.
- Make outbound calls to potential clients.
- Manage consumer engagements on our various platforms and/or outbound channels.
- Provide excellent customer service and manage client expectations accordingly.
- Transfer eligible consumers to our expert financial consulting team to complete a thorough assessment.
Requirements:
- Bachelor’s degree or national diploma in any financial-industry related field, e.g., Business, Accounting business, accounting, etc.
Skills and competencies we are looking for:
- Computer Literate.
- Exceptional communication skills, both written and verbal.
- Motivated to grow into the financial consulting team.
- Problem-solving skills.
- Being proficient in Microsoft Office would be advantageous.
- Ability to work independently and as part of a team.
- Growth mindset and a desire to learn.
- Driven and goal oriented.
- Adaptability, resourcefulness, and organization skills.
- Assertiveness and empathy.
- Active listening and good time-management skills
How to Apply
Apply Online for the Intelligent Debt Management (IDM): Graduate Programme 2024
An Overview of Learnership Programmes in South Africa 2024
What is a Learnership
- Definition: A learnership is a work-based learning program directly related to an occupation, leading to a qualification that is registered on the National Qualifications Framework (NQF). These programs combine structured theoretical learning with practical on-the-job experience.
- Duration: Learnerships typically have a fixed duration, ranging from a few months to a couple of years, depending on the specific qualification and industry.
- Participants: These programs are designed for both employed and unemployed individuals. Companies often partner with educational institutions and Sector Education and Training Authorities (SETAs) to implement learnerships.
- Benefits for Employers:
- Employers benefit from having a skilled and competent workforce.
- Financial incentives and tax rebates are often provided to companies that participate in learnership programs.
- Benefits for Learners:
- Participants gain practical work experience.
- Acquire a nationally recognized qualification.
- Enhance employability and career prospects.
- SETAs (Sector Education and Training Authorities):
- SETAs play a crucial role in overseeing learnership programs in specific sectors. They facilitate the development and implementation of qualifications and ensure that learnerships meet industry needs.
- Funding:
- Funding for learnerships may come from various sources, including the Skills Development Levy (SDL), government grants, and private sector contributions.
- Qualifications:
- Learnerships cover a broad range of fields, including business, information technology, healthcare, manufacturing, and more.
- Assessment and Certification:
- Learners are assessed through a combination of theoretical examinations and practical assessments.
- Successful completion results in a nationally recognized qualification.
- Government Initiatives:
- The South African government actively promotes learnerships as part of its broader strategy to address unemployment and skills development.
Please check with official government sources, SETAs, and relevant educational institutions for the most up-to-date information on learnership programs in South Africa in 2024.
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